Refund Policy

Last updated: 04/07/2025

Table of Contents

Effective Date: 04/07/2025. We strive to offer a high-quality experience at Devlens. If you are not satisfied with your subscription or service, please read our refund policy below.

1. Introduction

Devlens is committed to customer satisfaction. This policy explains the conditions under which refunds may be issued and how to request them.

2. Free Trial

We may offer a free trial for certain features. During the trial period, you will not be charged. Once the trial ends, regular subscription fees apply unless cancelled.

3. Subscription Refunds

  • Refunds are available within 7 days of the initial subscription payment if you are unsatisfied.
  • Refunds are not available for:
    • Subscription renewals beyond 7 days.
    • Partial months of usage.
    • Accounts found in violation of our Terms of Service.

4. How to Request a Refund

Please email your refund request to:

support@highpolar.io

Include the following details:

  • Your account email
  • Transaction ID
  • Reason for refund request

Once approved, refunds will be processed within 7 business days.

5. Contact Us

For questions about this Refund Policy, contact us at support@highpolar.io.